HVAC Service Technician - Journeyman

Madison, Wisconsin, United States Full-time

Are you looking for an exciting career opportunity with an experienced, award-winning leader celebrating over 80 years in the mechanical contracting industry? Bassett Mechanical provides custom-built mechanical contracting, metals fabricating, and maintenance service solutions to customers throughout the United States and the world.

We are seeking Journeyman HVAC Service Technician to become the newest member of our Service Team.


With our We Answer To You™ (WATY) philosophy, we answer to our employees by fostering an environment where people are proud to share ideas, work hard, and provide outstanding solutions for our customers. Our continued growth and success is a direct result of having a reputation known for strong company values. That success comes from the people we employ who are all considered a part of the Bassett “family”.

Position Purpose

Trouble shoot, repair, maintain and install commercial/industrial HVAC systems and related equipment as assigned in a timely high quality manner to meet customer commitments and expectations.

Position Responsibilities

  • Perform preventive maintenance within the hours scheduled in a quality manner
  • Upon notification of a customer problem, follow systematic questioning techniques and relate answers to the functioning of the system
  • Follow point to point trouble shooting guides to find faults in a timely manner
  • Check and verify operation of complete system before leaving the jobsite to minimize callbacks
  • Communicate with the customer upon arrival and at completion of work
  • Promptly and accurately complete all required paperwork and turn in daily; get customer to sign service reports
  • Keep supervisor informed of issues related to the customer
  • Demonstrate capability and interest in training others
  • Keep technical knowledge up to date regarding equipment and concepts
  • Call in daily to dispatch to update status of work for the day
  • Contact dispatch at scheduled time for weekly scheduling of workload
  • Support and maintain a safe and Lean work environment


Summary of Skills, Knowledge and Abilities

  • Must be a skilled trades journeyman or have equivalent background (at least 5 years of experience working with large industrial/commercial HVAC systems & equipment)
  • Have functioning knowledge of motor controls and electrical troubleshooting skills
  • Good computer skills and knowledge of PLC's desirable
  • Must have good written and verbal skills to communicate effectively with customers and coworkers
  • Must be physically able to climb ladders, scaffolds, access rooftops, and enter restricted areas (air handlers, ducts and confined spaces) for first hand observation or inspection.   
  • Must have a valid driver's license with a good driving record
  • Self-motivated
  • Detail oriented
  • Flexibility to work weekends or overtime when required